Returns and Exchanges 

Effective Date: October 13, 2025 

We want every piece of art you bring home to feel like it truly belongs there. If it doesn’t, we’ll make it right. 

1. You Have 14 Days 

If, for any reason, your artwork isn’t exactly what you hoped for, you may return it within 14 days of receiving it for a refund or exchange. 

2. Return in Original Condition 

Artwork must be returned in its original packaging and in the same condition it arrived — unaltered, undamaged, and ready to make someone else’s home a little brighter. 

3. Easy Return Process 

Simply email us at support@smartstudios.art with your order number and a quick note. We’ll guide you through the return step by step. Once approved, just ship the piece back within 7 days. 

4. Shipping & Costs 

Unless the artwork arrived damaged or incorrect, return shipping is the responsibility of the customer. We recommend using a trackable, insured service to ensure it gets back to us safely. 

5. Refunds & Exchanges 

As soon as we receive and inspect the returned artwork, we’ll issue your refund to the original payment method or help you find the perfect replacement piece. 

6. If Your Artwork Arrives Damaged 

Please contact us within 48 hours with clear photos of the packaging and the piece itself. We’ll make it right — either with a replacement or a full refund 

7. Final Sale Items 

Custom and commissioned pieces, as well as any items marked “Final Sale,” are not eligible for return or exchange.